What makes Fabulous Cleaning Concept different from ordinary cleaning companies?
What truly sets us apart is our medical-grade hygiene commitment. We use a strict
color-coded cleaning system where microfiber cloths and mop pads are designated
for specific rooms: bathrooms, kitchens, glass, and general areas never share tools. We also use
brand new disposable toilet brush refills for every bathroom, fresh supplies
for every home, protective shoe booties, and 100% pet-safe cleaning products. Most importantly,
we intentionally cap our daily schedule so our team never has to rush your home.
Do you bring your own supplies and equipment?
Yes, our team brings all professional supplies and equipment needed: high-efficiency HEPA
filtration vacuums, clean microfiber cloths, color-coded mop pads, dual-chamber buckets (clean
and dirty water are kept strictly separated), and non-toxic, pet-safe cleaning formulas.
How long does a cleaning appointment usually take?
A regular recurring maintenance visit usually takes about 2 to 3 hours,
depending on the size and condition of the home. A deep cleaning for a standard 3-bedroom home
is often around 4 hours. Move-in and move-out cleanings are usually about
2.5 to 4 hours. The first visit always takes a little longer so our team can
learn your home. We do not promise an exact finish time because we prioritize quality over
speed.
Why is there a first-visit fee on standard regular cleaning?
On standard regular-cleaning quotes, there is a thirty-dollar ($30) first-visit fee. This
accounts for the extra time our team takes on the initial visit to familiarize themselves with
your home’s layout, specific surfaces, and your family's personal preferences. There is no
first-visit fee on Deep Cleaning packages.
Are your products safe for pets and children?
Yes, 100%. All our cleaning formulas are pet-safe and family-friendly. They effectively
disinfect surfaces, eliminate grime, and leave a fresh, clean scent without harsh chemical fumes
or residues that could harm pets, cats, dogs, or toddlers.
What is your cancellation and rescheduling policy?
Because we reserve dedicated time slots and limit our daily appointments, cancellations and
rescheduling made up to 24 hours prior incur a 1/2 cleaning fee. Same-day
cancellations or lockouts are charged the full cleaning fee.
What are your operating business hours?
We are available Monday through Friday from 8:00 AM to 6:00 PM, and
Saturday from 9:00 AM to 2:00 PM. We do not schedule night cleanings and we do
not clean on Sundays.
Which areas in Florida do you serve?
We proudly serve Orlando and surrounding Central Florida communities, including: Lake
Nona, Winter Park, Windermere, Dr. Phillips, Winter Garden, Oviedo, Hunter's Creek, Avalon
Park, Alafaya, Lake Mary, Heathrow, Winter Springs, Longwood, and Casselberry. If
your neighborhood is nearby, contact us and our team will confirm availability!
Who manages my scheduling and quotes?
Our schedule and operational quotes are personally managed by Daiana Cristina Santana
Pereira (Operations Manager & Owner) and our administrative team. You can reach
our direct concierge line anytime at (689) 689-1055 for calls or SMS
in both English and Spanish.
